DBChangeManager - Support
AdventNet offers a comprehensive suite of support services that will enable you to effectively use SwisSQL DBChangeManager. Our customers have direct access to the developers of our products to attend to thier needs. To get an immediate resolution to the problem, choose from the following options.
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User Forum : We have an active forum that immediately addresses issues reported. We recommend the use of forums for healthy communication and knowledge sharing for registered and non-registered users. |
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Technical Support : Registered users can obtain technical support by reporting their issues to support@dbchangemanager.com
Non-registered users can also send support questions to the above address. Responses to non-registered users are on a best-effort basis. |
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Call AdventNet Support
You can call AdventNet Customer Response Center for logging and resolving any technical problem. This Center is operational 24 hours and staffed by experienced and knowledgeable product specialists. They are accessible at:
- Toll Free - US: +1 888 720 9500 (during the hours 8.30 AM PST and 6.00 PM PST) and
- International: +1 925 924 9500 (24x5)
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Information
For fast and accurate responses, please include the following information in your email:
- Your Name
- Your Company Name
- Product Registration Details
- Platform / OS version
- Product Logs (present under the product "logs" folder)
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